Product & UI/UX at timelyAI
Product & UI/UX work for faster onboarding, online presence, review management, and booking adoption.
- Role
- Product Growth
- Team
- Azil Zaneen, Aashish, Kushagre, Aishani, Shambav
- Tools
- Figma, Notion
- Scope
- Website system, review management, calendar booking, lead generation
TL;DR
TL;DR
4 days → 1.5 days customer time-to-live (the metric sales closed deals on). + 30% booking success after the redesign. 15% of new customer acquisition in Q1 came from the Google Ranking Checker lead magnet.
- Role
- Product Growth
- Team
- Azil Zaneen, Aashish, Kushagre, Aishani, Shambav
- Tools
- Figma, Notion
- Timeline
- 3 months
My Role
My Role → Product Design & Growth
Go-live
Led the website development team to accelerate website go-live time from 4 days to 1.5 days.
Adoption
Revamped the review management and calendar booking modules to improve adoption.
Growth
Designed a growth-focused product that contributed ~15% to new lead generation.
Website System
AI-Powered Website System → Faster Onboarding & Online Presence.
Designed a system of reusable website components, ensuring fast, scalable deployments. Integrated Google Business Profile reviews and photos for trust-building.
- Reusable component system for rapid per-client deployment.
- Integrated GBP reviews and photos for instant social proof.
- Cut website go-live time from 4 days to 1.5 days.
Direct Booking
Direct Booking Experience → Lifted Booking Success by 10%.
Redesigned the booking flow with branded templates per SMB client. Reduced friction at every step — from service selection to confirmation.
- Built branded booking flow templates per SMB.
- Simplified service selection and slot confirmation.
- Lifted SMB booking success by 10%.
Calendar & Scheduling
Calendar View → Clear Availability at a Glance.
Designed the calendar module to make appointment slots immediately scannable for both staff and customers.
Notifications
Smart Notifications → Reduce No-Shows.
Designed the notification system to send timely reminders that kept customers engaged and reduced missed appointments.
